Help Centre

Shipping

• We currently deliver across India.
• Orders are typically processed within 1-2 business days.
• Delivery timelines may vary depending on your location.

Order Tracking

Once your order is shipped, you’ll receive a tracking link via email or SMS so you can follow your package.

Returns & Refunds

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with your order details and photos. We’ll review the issue and help with a suitable resolution.

Order Cancellation

Orders can be cancelled before they are shipped. Once dispatched, cancellation may not be possible.

Frequently Asked Questions

Q. Is your makhana roasted?
No. SnackPop currently offers premium raw makhana, so you can roast and season it just the way you like.

Q. Is it suitable for fasting?
Yes, raw makhana is commonly enjoyed during fasting.

Q. How should I store it?
Store it in a cool, dry place in an airtight container after opening to maintain freshness.

Q. How can I contact SnackPop?
You can reach us through our Contact page or email us, and we’ll be happy to assist.